Too many contractors today race through the process, rushing in and rushing out.
Their clients are left without their true wishes fulfilled, never feeling like it was even "their" project.
We approach things differently here at RMDG.

First of all, we like to listen to what our clients want. We want to assess the real needs and uses of what this new or renovated space will be ultimately utilized for. Then we want to provide you with more than one option of how to get there, all the while taking careful note of our client's feedback and direction. Even if you are not sure what you want, we can design more than one option for you; complete with preliminary construction drawings and 3D renderings (for a nominal fee, which can be applied towards construction costs). As a design/build company, we work closely with you and (either your or our) architect to develop a cost-effective, efficient and aesthetically pleasing layout. Based on the conclusion established from this dialogue, a final budget and blueprints are drawn up.

After consolidating a plan for design and cinstruction, obtaining permits is the next part of the process. Some of our clients want to handle the paperwork themselves, others want no part of it. We are well versed in municipal requirements, national codes and construction standards/practices; we can take care of all the "red tape" for you. However, if you would prefer to manage the permit process yourself, we are happy to provide any guidance and support that you may require. We pride ourselves on our ability to be flexible at every step of the process, just tell us how you want to handle things.
Next comes the construction process. This is usually the most stressful part of the entire process.Prior to any construction, demolition (to some extent) takes place. We try to impact the other areas of the home as little as possible. Staging areas are typically required on the property for inbound material, demolition/dumpster(s) and equipment. We try to keep things out of the way while maintaining an efficient material/workflow on the jobsite. We will discuss our planned use of the property in detail with you prior to demolition. The construction phase will typically follow this pattern: framing, roofing, windows/exterior doors, electric and plumbing, insulation, drywall, interior doors/millwork, flooring, exterior siding/finishing, interior wall finishing and final cleanup. This will vary depending on scope and type of project, and each stage can have several sub-stages involved.
Our priorities during this time are 1) setting up and keeping as tight a schedule as possible and 2) keeping you informed of and up to date with this schedule. We spend much time in advance to ensure manpower is available, material is on hand when needed and contingencies are made for weather and other issues beyond our control. We ask that you do your part to keep us on schedule, mainly making any design and material decisions by (but preferably before) their respective deadlines. Our policy on project progression is "keep working until the job is done". Sometimes a project has a period of inactivity due to weather, unforeseen existing conditions, material shortages or last minute changes. Starting and stopping a project is not efficient, not conducive to good client relations and not how we do business.

During the construction process, in some cases a "change order" comes into play. For those unfamiliar with this, it's when additional work needs to be done which wasn't specified in the original contract. In effect, it is an addendum to the original contract that will usually increase it's price. These come up for a number of reasons, such as:

• a condition discovered during demolition or construction which requires more labor/material than originally specified,
• a client decides to expand, decrease or change the original scope of the project,
• a client decides to upgrade, downgrade or change an item or detail of the original contract,
• any other scenario that either adds to, subtracts from or changes the original contract details

There are some change orders that can't be avoided, over 95% of projects will have at least one. The key thing where change orders are concerned is to identify and prioritize all your wishes as early in the process as possible. Changes plugged into the process prior to finalizing blueprints are much less expensive than changes made late in the actual construction. Again, sometimes these changes can't be avoided - it's possible you may want to physically see the actual new bathroom space before deciding on a single or double vanity (for example). The general rule is that the earlier something is done in the construction process, the more cost effective it is. Sometimes it's too counterproductive to make a change late in the process, if (for example) non-stock material needs to be ordered and the job can't proceed until the material is ordered, fabricated and delivered to the jobsite.
Finally, comes the walk through.
This is an opportunity to give the finished project a thorough evaluation with an
RMDG representative and make sure it is
up to your standards. The work is finished,
the inspections have been performed and
if we've done our job right; we've just created another client for life. Now it's time for you to get back to your life.

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Copyright © 2013 The R & M Design Group, LLC.• PO Box 304 • Hasbrouck Heights, NJ 07604
Phone/Fax 201- 845 - 7716 • www.randmdesigngroup.com • contact us